Client Success Stories

Don’t take our word for it- the quotes here are all genuine, unscripted words from our clients. If you’re interested in working with us, we’re happy to provide further information so you can hear an independent point of view and make up your own mind.

Testimonials from Our Clients

Here are a few testimonials from some of our clients. We don’t take on all business- we believe that the client/supplier relationship should be a form of partnership and we’ll only commit to a new client if we feel we can add value to their offering.

“As an established e-commerce business we have variable demand with the seasons, and Ben has always been able to meet our needs, whether it is high volume dispatch, or processing our returns and requests for replacement parts. He provides a professional and knowledgeable service – offering competitive pricing on pick/pack, shipping and storage.
Over the time that we have worked together, Ben has developed an invaluable knowledge of our products, which means he is able to help us out more with our returns and it means that picking errors (that other fulfillment companies may make) are not an issue!
At times we have had to ship large orders quickly and Ben has had the flexibility to cope with this and met our demanding needs, with ease and professionalism.”

“From secure storage to picking, packing and distribution, knowing my product is in safe hands is priceless. Ben and his team go above and beyond for their customers and I wouldn’t hesitate in recommending his services to others.”

Dan Chapman

CEO, Extracted Ltd

“Ben and the team are an absolute Joy to work with! The perfect partner from start-up to overflow warehousing! – a professional, helpful and reliable team.”

Nathan Baker

“The team at SBFS are always happy to find solutions to our storage and shipping problems! They’ve been invaluable with advice on importing methods and paperwork, which, as a new business, has been a huge help”.

Janis Goodall

Ethicurious